Terms of service
Nebet Terms and Conditions
Welcome to Nebet. By accessing or using our website or purchasing our products, you agree to be bound by the following terms and conditions. Please read them carefully.
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1. General Information
Nebet is a fashion accessories brand offering unique designs, primarily handcrafted bags. All content, designs, and images on our website are the intellectual property of Nebet and may not be used without prior written consent.
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2. Orders and Payments
• All orders are subject to availability.
• Prices listed are in EGP and inclusive of applicable taxes unless otherwise stated.
• Payment must be made in full at the time of purchase. We accept major credit/debit cards and other methods available on our website.
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3. Shipping
• We ship orders using our trusted logistics partners, Aramex and FedEx for international shipments.
• Shipping fees are the covered by the client and are calculated at checkout.
• Estimated delivery times:
- Egypt: 3–7 business days
- Gulf: 5–7 business days
- USA & Canada: 7–12 business days
- Europe: 7–10 business days
Disclaimer: Delays may occur during official holidays or due to customs procedures.
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4. Returns & Exchanges
• Clients may request a return or exchange within 14 days of receiving their order.
• Items must be returned unused, undamaged, and in their original packaging.
• Refunds or exchanges will only be processed after the item is inspected and approved.
• Shipping fees for returns/exchanges are covered by of the client.
• Nebet reserves the right to deny any return or exchange request if the item shows signs of use or damage.
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5. Product Disclaimer
Due to the handcrafted nature of our products and the natural textures of leather and other materials, slight variations may occur and are not considered defects. These characteristics add uniqueness and charm to every piece. Also, all our products come with a 1 year guarantee.
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6. Privacy
We respect your privacy and are committed to protecting your personal data. Information collected through our website is used only for order processing, customer support, and marketing (if you opt in). We do not share your information with third parties without your consent.
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7. Governing Law
These terms are governed by the laws of the Arab Republic of Egypt. Any disputes shall be resolved through legal channels within Egypt.
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8. Updates to Terms
Nebet reserves the right to update these Terms and Conditions at any time without prior notice. Continued use of our website or services after changes implies your acceptance of the updated terms.
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For any inquiries, please contact us at: info@nebeteg.com